Customer centre

Monday - Sunday

06:00 - 22:00

tel. :    +421 55 229 5513 / 5519

e-mail: infoservis@zscargo.sk

 

For our registered customers we offer, among others, the following services:

- Priority sortation (Priority sortation of priority shipments transported in single wagonload mode),

- ETD - estimated departure of wagons from the departure station, ETA - estimated arrival of wagons at the arrival station and CBS, shipment monitoring,

- Tracking the arrival of wagons for loading according to individual orders,

- Monitoring and reporting of train delays for selected shipments,

- Information on transport restrictions, closures, loading bans,

- Information on local conditions in stations,

- Information on regulatory and tariff provisions,

- Price quotations,

- Information on regular siding services.